Simple 3-Step Setup

Activate SIM & Charge Tracker

Begin by inserting the included SIM card into your TruePaw tracker and give it a full charge using the supplied charger. This ensures your device has cellular connectivity and power for reliable operation.

Attach to Collar & Pair with Mobile App

Securely attach the compact tracker to your pet's collar. Download the TruePaw mobile app for iOS or Android and pair your device seamlessly for real-time location updates at your fingertips.

Create Virtual Fence & Start Tracking

Use the app to create a virtual safe zone — a customizable fence around your home or park. Receive instant alerts if your pet leaves the designated area and enjoy peace of mind wherever adventure leads.

Reliable Coverage Wherever Adventure Leads

Our devices leverage Australia's extensive 4G/LTE network to keep your pet connected, even in the most remote locations. Major cities boast strong signal strength, ensuring uninterrupted tracking.

Map of Australia showing 4G LTE coverage areas for TruePaw devices across major cities and regions

Note: International roaming add-on available for travel outside Australia.

(On mobile devices, this map displays as a static image with pinch-to-zoom functionality hinted.)

Under the Hood

Chipset & GPS Accuracy

Featuring the latest GPS chipset with sub-meter accuracy, TruePaw ensures pinpoint location data, rapid satellite acquisition, and seamless performance in urban and rural environments.
Our advanced lithium-polymer battery supports extended usage with intelligent power management that puts the tracker into low-power sleep mode when stationary, maximizing battery life.
End-to-end encryption protects your pet’s location and personal data, ensuring that your information is safe and only accessible by you.

Your Data, Your Peace of Mind

GDPR & Australian Privacy Compliance

We strictly adhere to GDPR and Australian Privacy Principles to protect your personal information and ensure complete regulatory compliance.

No Selling of Personal Data

TruePaw Technologies guarantees that your data will never be sold or shared with third parties for marketing purposes.

Optional 2FA for Account Login

Enhance your account security with optional two-factor authentication to protect your data from unauthorized access.